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Tata Strategic first developed a strategic business planning process for the client. To institutionalise the process, Tata Strategic worked closely with the various SBUs of the company through the first planning cycle. Several workshops were conducted and the necessary exposure and skills were passed on to the client organisation. A planning calendar was also developed, identifying timeline and milestones to be adhered to on an annual basis.

The strategic planning process has since taken root in the company. The process and calendar are being followed regularly. The process has led to greater discipline in factoring in essential elements of the strategic plan. The business performance of several SBUs has improved considerably following stabilization of the planning process. The process has also enabled the corporate management to involve itself appropriately in planning and effectively monitor business performance.